Add Marketplace offer to my program
How can I add an offer from the Marketplace to my program?
You must be enabled for Marketplace offers, please connect with your Client Success Manager should you wish to enable Marketplace Offers.
Once enabled, please follow below steps on the Fidel Dashboard: A user should firstly navigate to the Offers menu and click on the Marketplace icon:
Dashboard marketplace
You can then select from the listing of any offer you wish to add to your program, after clicking you will be displayed with the following screen:
Offer details
By selecting “Add to a program”, the offer will be migrated into the clients program this will include brand and location information.
Note: Merchant Onboarding will always be conducted regardless of whether the location has been picked from the Marketplace or not. Therefore the usual timelines regarding this process still apply.Finding MIDs (Merchant IDs)
How can a merchant / provider find the MIDs (online and in-store)
MIDs are issued to merchants who accept card payments from their payment processor/acquire. They are referred to as Merchant Identification Number, Merchant ID, or specifically to AMEX - an SE Number (Service Entity Number). Merchants may be able to find there MIDs:
By speaking to your payment processor or acquirer - it may be located on your invoice, bank statement or your merchant portal ;
There may be a sticker affixed on the side of your POS/terminal that may include the MID;
It may be printed on a receipt from the POS terminal;
It may be reference on the merchant’s bank statement for deposits from their card facility.