Customer experience4 min read
For loyalty with the human touch, start with tech
75% of customer engagement is emotional. Creating long-term loyalty starts with an emotional connection –and for that you need tech.
- Product Updates2 min read
2020 forecast, faster merchant onboarding and more product updates
Our 2020 forecast, how we're making merchant onboarding faster, and everything else you need to know about Fidel’s latest product updates...
- Loyalty3 min read
Customer payment data: what you need and where to get it
Creating customer-centric experiences means being sensitive and scrupulous about what you really need.
- Loyalty0 min read
How do different data sources stack up?
Account-linking and card-linking deliver different types of data. Find out what you need for your loyalty programme.
- Company4 min read
Fidel Forecast: What’s coming up in 2020
We had a lot of wins last year – and there are more to come. Here's what to expect in 2020.