Caruso and Fidel API Renew Partnership to Enhance Consumer Experience with Innovative Card-Linked Offers

Caruso and Fidel API Renew Partnership

New York, NY – 7th November 2024 – Caruso, one of the largest and privately held real estate development and hospitality companies in the United States, and Fidel API, the global leader in card-linked offer technology, are excited to announce the renewal of their partnership. This collaboration aims to provide Caruso’s guests with seamless access to tailored rewards and offers, enhancing the shopping experience across the company’s premier retail destinations in California.

With this renewed partnership, Caruso and Fidel API will continue to leverage advanced technology to create personalized card-linked offers through Caruso Signature, the ground-breaking loyalty program, rewarding members for shopping, dining, and living at the luxury properties.

Fidel API’s technology allows retailers to connect directly with consumers through their payment cards, creating a more engaging shopping experience. As consumers continue to seek convenience and personalized experiences, this partnership positions Caruso at the forefront of retail innovation.

“Fidel API is thrilled to continue our partnership with Caruso,” said Carolina Paradas, Vice President at Fidel API. “Together, we are redefining the way consumers engage with retail by delivering luxury loyalty experiences that make shopping not only rewarding but also enjoyable.”

The renewed partnership will focus on expanding the range of offers available to Caruso Signature members, incorporating insights from customer behavior to enhance personalization. With a commitment to innovation and excellence, Caruso and Fidel API are set to revolutionize the luxury retail landscape, ensuring unparalleled value every time they shop.


About Caruso
Headquartered in Los Angeles, California, Caruso owns and operates a diverse portfolio of retail, residential, hospitality, and mixed-use properties known for their award-winning architecture, unparalleled guest experiences, and dedication to their local communities. Caruso’s expertise in creating beloved town centers has made its properties desired locations for retail flagships, new to brick- and-mortar tenants, and innovative dining and entertainment concepts. Consistently ranked among the top shopping centers in the world, Caruso’s properties continue to be the leader in the industry for occupancy rates, average sales per square foot, and compounded annual growth. Included in Caruso’s world-class portfolio and marquee shopping and dining destinations are The Grove, The Americana at Brand, and Palisades Village; luxury residential building 8500; and ultra-luxury resort Rosewood Miramar Beach in Montecito, California. The beachfront resort was awarded the rare Triple Forbes Five-Star by Forbes Travel Guide and also three recognitions from the Michelin Guide – one Michelin Star and a Michelin Green Star in sustainability for its signature restaurant, Caruso’s, and AMA Sushi is Michelin recommended. Rosewood Miramar Beach is the only hotel in the world with this elite combination of ratings. In 2022, the company unveiled Caruso Signature, a first-of-its-kind loyalty program connecting Caruso’s retail, restaurant, resort and residential destinations through a single platform, redefining the shopping and lifestyle experience. For more information, please visit https://caruso.com

About Fidel API

Fidel API is a leading provider of card-linked offer technology that allows businesses to create seamless, personalized customer experiences. By enabling retailers and brands to connect directly with customers through their payment cards, Fidel facilitates the delivery of tailored rewards without the need for traditional coupon codes or manual redemption processes.

With its powerful APIs, Fidel provides real-time insights into consumer behavior, allowing businesses to design targeted marketing campaigns that enhance customer engagement and drive sales. By simplifying the process of redeeming offers, Fidel not only improves customer satisfaction but also helps businesses increase loyalty and retention.